Privacy Policy | Euro Chauffeurs London

Euro Chauffeurs London is dedicated to protecting and honouring your privacy.

This policy outlines how we handle the personal data collected from you or provided by you. Please take the time to carefully read the following to comprehend our perspectives and practices regarding your data and how we intend to process it.

For the Data Protection Act 1998 (the 'Act') the data controller…

Euro Chauffeurs London

bookings@eurocar.london

1. INFORMATION WE MAY COLLECT FROM YOU

We may gather and analyse the following information about you:

Details you share with us over the phone or through our website.

Visit eurocar.london, or contact us through email or other means of correspondence. This encompasses information shared during the use of our potential mobile app service. This includes details provided while making service bookings or addressing concerns, such as complaints or reporting issues related to our site or any interactions with our team.
When you reach out to us, we may maintain a record of our communication. If you choose to contact us via telephone, please be aware that your call may be recorded to enhance our service quality and ensure the safety of our operations.
Additionally, we might request your participation in surveys conducted for research purposes; however, your response to these surveys is entirely optional.
Information regarding the transactions you conduct via our website, mobile application, telephone, or email, as well as the completion of your reservations.
Information about your interactions with our website and mobile application, including the specific pages you visit and the resources you utilise.

2. IP ADDRESSES AND DEVICE INFORMATION

Targeting Cookies. Euro Chauffeurs London employs these cookies to provide personalized advertising aligned with your interests. These cookies can recognise that your device has previously visited our website. This information may be shared with external organisations, including advertising networks, to enhance our advertising efforts and assess the success of advertising campaigns.
We gather computer-related information, such as your IP address, operating system, and browser type, to facilitate system administration and generate aggregate reports. This data pertains to the statistical analysis of our users' browsing behaviour and patterns, ensuring anonymity as it does not individually identify you.
We gather information about your mobile telephone or handheld device ("Device") or any computer employed to download or stream our app onto your Device. This may encompass the unique identifiers, operating system, browser type, and mobile network details of the Device or computer, as well as the Device's telephone number, all for system administration.
When utilising our location-enabled services, we may gather and process data about your location. For forthcoming services, the functionality may necessitate the use of your data. Should you choose to engage in a specific feature, your consent will be sought for the utilization of your data. You retain the right to revoke your consent at any time by deactivating location-based services on your device.

3. COOKIES

We employ cookies on our website to differentiate your interactions from those of other users. This distinction enhances your browsing experience and empowers us to enhance our site. Your continued navigation of the site signifies your agreement to our utilization of cookies. Further insights into our cookie usage can be accessed on the Cookie Policy Page.

4. WHERE WE STORE YOUR PERSONAL DATA

Your information, which we gather from you, might be transferred to and stored at a location beyond the European Economic Area ("EEA"). Additionally, it could be handled by personnel operating outside the EEA who are employed by us or one of our suppliers. These individuals may be involved in activities such as fulfilling your order, processing your payment details, and providing support services. Your submission of data implies your consent to this transfer, storage, or processing. We are committed to taking all reasonably necessary steps to ensure the secure treatment of your data by this privacy policy.
Your information is securely stored on our protected servers. For any payment transactions, robust encryption measures are in place. In the event of any future app service, wherein we furnish you with a password granting access to specific sections of our site, the responsibility lies with you to maintain the confidentiality of this password. We kindly request that you refrain from sharing the password with anyone.
Regrettably, complete security cannot be assured during the transmission of information over the Internet. While we are committed to safeguarding your data to the best of our abilities, we cannot guarantee the security of data transmitted to our site or app. Any transmission is undertaken at your own risk. Upon receipt of your information, we implement rigorous procedures and security features to mitigate unauthorized access.

5. USES MADE OF THE INFORMATION

We employ the information we have on record about you in the following manners:

To fulfil our responsibilities stemming from any reservations you have made through our services.
To disclose this information to third-party fulfilment companies to complete a booking you requested, especially if the service is not directly provided by us.
To optimise the presentation of content from our site and app, ensuring it is displayed most effectively for you and your device.
To furnish you with details, products, or services that you specifically request from us or that we believe might be of interest to you, provided you have given us consent to contact you for such purposes, as may be required.
To enable your engagement with the interactive features of our service when you opt to participate; and
To Inform you of any updates or alterations to our service.
- We may utilise your information to share details about products and services that could be of interest to you. Expect communication from us through post, email, or telephone regarding these offerings.
- For our valued existing customers, we will exclusively communicate through electronic channels (email or SMS) to provide information regarding products and services that align with those you have previously received from us.
- Should you be a first-time customer, we will reach out to you via electronic means solely if you have granted your explicit consent for such communication.
- Should you prefer that we refrain from utilizing your data in this manner, kindly indicate your preference by selecting the appropriate checkbox on the form where your data is gathered during the booking or quotation request process.

6. DISCLOSURE OF YOUR INFORMATION

Your personal information may be shared with any member of our corporate family, including subsidiaries, our parent company, and its subsidiaries, as per the definition outlined in section 1159 of the UK Companies Act 2006.
We reserve the right to share your personal information with third parties.

7. YOUR RIGHTS

You possess the authority to request that we refrain from processing your data for marketing purposes. Typically, we will notify you in advance (before gathering your data) about our intention to use your information for marketing or if there are plans to share your details with any third party for marketing purposes.
You have the option to exert control over the processing of your data by indicating your preferences through specific checkboxes on the forms utilized for data collection. Additionally, you can exercise this right at any point by reaching out to us at eurocar.london. It is important to be aware that our site may include links to and from the websites of our partner networks and affiliates. When navigating to these external sites, please be mindful that they maintain their privacy policies, and we bear no responsibility or liability for these policies. It is advisable to review and understand these policies before providing any personal data to these external websites.

8. ACCESS TO INFORMATION

The legislation empowers you with the entitlement to access information about you. This right can be invoked following the Act. Please be advised that fulfilling any access request may incur a fee of £25, which is intended to cover the costs associated with providing you with details about the information we hold regarding you.

9. CHANGES TO OUR PRIVACY POLICY

Any future revisions to our privacy policy will be communicated by posting updates on this page.

10. CONTACT

If you have any questions, comments, or requests related to this privacy policy, please direct them in writing to the Managing Director,

Euro Car Hire Ltd

Or via email: bookings@eurocar.london

In the event of selling or acquiring any business or assets, we may disclose your data to the potential seller or buyer involved in such business or asset transactions,

if Euro Chauffeurs London or substantially all of its assets are bought by a third party, personal data about its customers kept by it will be one of the transferred assets; or

if we are required by law to disclose or share personal data, or to enforce or apply our terms and conditions of supply and/or any other agreements; or to protect the rights, property, or safety of UK Airport Chauffeurs London, our customers, or others. This involves exchanging information with other businesses and groups to combat fraud and reduce credit risk.

11. Cookie Policy

This Cookie Policy pertains to Euro Chauffeurs London and can be accessed through www.eurocar.london.

What are cookies?

Website cookies are small files that are downloaded to your device during your visit. The originating website or another site that recognizes the cookie identifies these files. Cookies serve various purposes, enhancing your online experience by remembering preferences, facilitating efficient page navigation, and ensuring that displayed advertisements align with your interests. Additionally, they enable websites to identify the device you're using, contributing to ongoing improvements in your overall browsing experience. Cookies are integral for a smoother web experience, and their absence would result in a more cumbersome online journey. Importantly, it's worth noting that none of our cookies store personally identifiable information.

On this page, we outline the information collected by cookies, explain how we utilize this data and clarify the necessity of storing these cookies. Additionally, we provide insights into how you can opt to prevent the storage of these cookies; please be aware that doing so may result in the degradation or disruption of specific elements of the website's functionality.

For more general information, see the ICO article on cookies https://ico.org.uk/for-the-public/online/cookies/

Why do we use cookies?

Euro Chauffeurs London employs cookies for various purposes, including

To retain your information, sparing you the need to repeatedly provide it.

To retain your preferences consistently across various devices, such as desktop computers, tablets, and smartphones.

Assist us in gaining insights into your website usage patterns, enabling us to enhance your overall browsing experience.

To determine whether our emails have been read and gauge their usefulness to you.

To jog your memory about certain products on Euro Chauffeurs London that caught your attention earlier, just in case they still pique your interest.

What type of cookies do we use?

Euro Chauffeurs London employs cookies across four distinct categories: Strictly Necessary, Performance, Functionality, and Targeting. Each category serves specific purposes to enhance your browsing experience. Explore further details about each cookie category below.

Strictly Necessary Cookies: Indispensable for your online experience, these cookies enable you to navigate the website seamlessly and make use of its key features, including our favourites and shopping basket tools.
Performance Cookies: These cookies gather data on your interactions with the website, and we utilise this information to consistently enhance the overall website experience for our visitors.
Functionality Cookies: These cookies enable us to display the website in the language you have previously selected as your preference.

How long will cookies stay on my device?

The duration a cookie remains on your computer or mobile device varies based on whether it is categorized as a 'persistent' or 'session' cookie. Session cookies persist only for the duration of your browsing session and are removed once you exit a website. On the other hand, persistent cookies remain on your computer or mobile device until they reach their expiration date or until manually deleted.

First and Third-party cookies

First-party cookies are cookies associated with Euro Chauffeurs London, while third-party cookies are cookies placed on your device by external parties through our website. These external parties may offer services, such as helping us analyze website usage. Additionally, third-party cookies may be used to display advertisements for our products and services on other websites across the Internet.

We utilise Google Analytics, a widely recognized and reliable analytics solution on the internet, to gain insights into your usage patterns on this site and enhance your overall experience. The data collected by these cookies may include information such as your time spent on the site and the pages you visit, enabling us to consistently create compelling content.

To obtain additional details about Google Analytics cookies, please refer to the official Google Analytics page.

Periodically, we conduct tests on novel features and implement subtle modifications to the site's delivery. During these testing phases, these cookies may be employed to guarantee a seamless and uniform experience for you on the site. Simultaneously, they help us discern the optimizations that our users find most valuable.
As we offer products, we must grasp statistical insights regarding the conversion rate of our website visitors into purchasers. These cookies are designed to capture such data. This holds significance for you because it enables us to make precise business forecasts, facilitating the monitoring of our advertising and product expenses to ensure optimal pricing strategies.

We employ a cookie that serves to prompt you with reminders after you navigate away from the Euro Chauffeurs London, highlighting products that piqued your interest. This functionality enables us to display pertinent advertisements to you on various other websites.

Numerous affiliates promote our products, and the use of affiliate tracking cookies enables us to identify whether our customers arrived at our site via one of our partner platforms. This allows us to appropriately acknowledge them and, when applicable, facilitates our affiliate partners in offering any bonuses they may provide for your purchase.

We incorporate social media buttons and/or plugins on this website to facilitate connections with your social network in diverse ways. To enable these features, our site may utilize cookies set by the following social media platforms: Facebook, Instagram, Twitter, Pinterest, and YouTube. These cookies might enhance your profile on the respective platforms or contribute to the data they retain, for the purposes detailed in their privacy policies.

Disabling Cookies

You have the option to avoid the placement of cookies from Euro Chauffeurs London by utilizing our cookie management tool during your initial visit to our website or by clicking the button provided below...

You have various options for handling cookies through your web browser.

Delete all cookies.

Block all cookies.

Allow all cookies.

Block third-party cookies.

Clear all cookies when you close the browser.

Launch a 'private browsing' or 'incognito' session to browse the internet without saving local data.

Enhance your browser's capabilities by adding extensions and plugins.

To learn more about effectively handling cookies across different web browsers, refer to the "About Cookies" section for detailed instructions.

More Information

Hopefully, this has explained things for you, and as previously stated, if you're not sure whether you need something, it's typically safer to leave cookies enabled in case it interacts with one of the functions you use on our site.

If you require additional information, feel free to reach out to us using any of the contact methods provided:

By Email:

bookings@eurocar.london

Website: